Boost your
immune + energy
Fill your immunity to the brim!
Frequently Asked Questions
How Do I Create an Account?
Click “Create Account” link and fill out the form and click “CREATE MY ACCOUNT”
Why Should I Create an Account?
You do not need to create an account to place your order. However, if you create an account, you will experience faster and smoother checkout experience, as well as member only promotions and gifts.
I Forgot My Password.
If you don’t remember your password, click “Forgot My Password” and enter your valid email address. We will email you a special link for you to create a new password.
How Do I Change My Password or Email address for “My Account”?
- Log into My Account.
- Select the link named “Email and Password” that is listed under the “My Account” Settings section.
- Update the field you want to change.
- Select “Update”
My Package Is Damaged Or Missing.
If your order was damaged in transit or you have not received it, please contact us immediately at Hello@brimmune.com within 30 days of the order date. Please provide us with your order number for faster service.
Where is My Package?
To track your package, please login to your account and click “Order” and select tracking number. We also email you the tracking details once your order has shipped so check your email inbox.
Do you ship internationally?
At this current time, Brimmune is only shipping to the 50 US states.
When Will My Order Ship?
- We offer 1-3 business day shipping as our standard shipping option on all orders. However, Brimmune.com orders may experience delays due to delays related to COVID-19 or unforeseeable circumstances. All orders purchased through Brimmune.com are FREE with standard business day shipping.
- HAWAII & ALASKA
- For shipments to Hawaii and Alaska, we ship through USPS.
- PO Box
- If you are shipping to a U.S. P.O. Box, we offer USPS. Orders to P.O. Box addresses may be delivered on weekends.
What is Your Return Policy?
Product purchased from brimmune.com may be returned for a refund within 30 days of the delivery date as long as it is unopened and unused. To process a return, we require authorization and if you send a return without authorization, no action will be processed. For more detailed information, please click here.
How Do I Return My Order?
Product purchased from brimmune.com must be returned within 30 days of purchase. Please send back your sealed/unopened/unused bottle(s) with the original packing list/invoice using the carrier of your choice to the following address:
2227 W 190th St. Torrance, CA 90504
Once we receive your package we will inspect the product and packaging. Once we authorize your return request, your refund will be processed within 2~3 business dates to the original form of payment. We do not offer refunds on open and/or used products, partially used products, or products that have proof of tampering.
2227 W 190th St. Torrance, CA 90504
Once we receive your package we will inspect the product and packaging. Once we authorize your return request, your refund will be processed within 2~3 business dates to the original form of payment. We do not offer refunds on open and/or used products, partially used products, or products that have proof of tampering.
WHAT IS FUCOIDAN?
Fucoidan is a type of soluble dietary fiber. Chemically, Fucoidan is a polysaccharide, a fucose-rich polymer found mainly in various species of brown seaweeds such as Wakame and Bladderwrack. There are more than 2,500 articles and scientific journals that have explored the efficacy of Fucoidan. These documents have been published in the world’s most recognized science magazines and databases such as PubMed, which is the United States National Library of Medicine, and others. We are happy to provide credible resources for people who are interested in learning more about Fucoidan.
WHAT ARE THE MAIN INGREDIENTS CONTAINED IN BRIMMUNE?
We carefully and specifically chose the exact ingredients to meet your health needs. To do so, we started with our USDA-certified organic Fucoidan from the crystal clear waters of Patagonia. We combined 12 strains of USA-sourced probiotics and internationally recognized B vitamins from Germany. The combination of our ingredients creates a powerful synergistic effect supporting your immunity within your gut.
HOW MANY SHOULD I TAKE?
Suggested use is 2-4 capsules a day but to get the most out of it, we recommend starting out with 2 capsules per day for 1 week then take 4 capsules per day. Healthy individuals can take up to 8-10 capsules as needed. For other health concerns, please contact us at hello@brimmune.com to get the suggested daily intake that best fits your needs.
WHEN SHOULD I TAKE THIS?
You can take 2 capsules in the morning and 2 capsules in the afternoon. Taking Brimmune throughout the day will ensure that you get the desired immune and energy level all day long.
CAN I TAKE IT WITHOUT FOOD?
It is best to take Brimmune on an empty stomach before meals with a full glass of water. However, if you are experiencing acid reflux, take it after a meal.
IS IT THIRD-PARTY TESTED?
Every batch is third-party tested at a GMP-certified facility during the manufacturing process to make sure there are no contaminants.
IS BRIMMUNE IMMUNE + ENERGY COMPATIBLE WITH MY DIETARY RESTRICTIONS?
Brimmune Immune + energy is free from Dairy, Gluten, Soy, GMOs, and Shellfish.
CAN I JUST EAT SEAWEED TO GET FUCOIDAN?
Yes and no. You could eat brown seaweed that contains Fucoidan, but to take in the same amount of fucoidan (1,000 mg), you would have to eat more than 1 kg of seaweed per day. That’s a lot of seaweed!
WHAT IS SO SPECIAL ABOUT BRIMMUNE’S FORMULATION?
Brimmune’s formulation was created around the simple concept of strengthening your immune system to help you not get sick in the first place. Amazingly beneficial ingredient Fucoidan and its supports, Probiotics and B Vitamins were carefully chosen to synergistically work together to bolster your immune system and energy level. The end result was the creation of a never before seen formula developed specifically for your immunity.
ARE THERE ANY SIDE EFFECTS?
The ingredients used in Brimmune do not cause any adverse side effects. However, since fucoidan is an extract from seaweed, it is not recommended for people who have seaweed allergies.
What methods of payment do you accept?
We accept major credit cards which include: Visa, MasterCard, American Express, Discover, Diners, and JCB. We do not accept personal checks and money orders.
My payment has been rejected.
For your security, your bank does not provide us with information about why your payment was declined. Please contact your bank to solve payment issues.
How Does the Subscription Work?
Subscription order is auto-renewal and you will automatically get your essential health supplement-Brimmune Immune+Energy , delivered to your door before you run out. You don’t need to go through hassles to place a new order. When you sign up for our subscription service, we process and ship your order for you every month at a discount rate for your convenience. Our subscription will save your money and time.
Should I sign up for a subscription?
You can place an order without a subscription. However, subscriptions offer discount on products and auto-delivery can save your time.
How Do I Sign Up For a Subscription?
- Go to “SHOP” page
- Select your desired quantity(s) of our product.
- Select “Subscribe and Save” button and click “Add to Cart”
- Provide us with your shipping and billing address along with your payment information.
- Once you check out, you are all set.
How can I Pause or Cancel My Subscription?
You can pause or cancel your subscription at any time by logging into your account or contact us at hello@brimmune.com. Please be mindful that you must pause or cancel subscription before your order is processed.
How Do I Reactivate My Subscription?
You can reactivate your subscription at any time by logging into your account or contact us at hello@brimmune.com. Once your subscription has been reactivated, your order will process within 2~5 business day.
When Will I Be Billed For My Subscription?
Your subscription plan will be billed per month.
How Do I Update My Subscription?
If you need to update your shipping or billing address, login to your account and select “Orders”.
When Will My Subscription Shipment Ship?
Once we process your subscription order, we will send you a tracking code. Estimated shipping time is 5-7 business days within the United States.
What If I Want to Change My Ship Date?
If you would like to change your next order date for your subscription, log into your account. Please click the “Manage Subscription” tab and then “Edit” under the XYZ column. On the next screen, you will see your next charge date, which is the date we will ship your next subscription order. Click on “Change Next Charge Date” to modify your shipping date.
